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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.

A) Voicemail Lite/Pro
B) Embedded Voicemail
C) Centralized Voicemail
D) Distributed Voicemail

2. Which two hunt groups support Forward Hunt Group Calls? (Choose two.)

A) Collective
B) Rotary
C) Longest Waiting
D) Collective Call Waiting
E) Sequential

3. A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?

A) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
B) Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
C) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.
D) For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.

4. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A) 6U
B) 2U
C) 12U
D) 8U

5. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
B) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
D) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32

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