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Apple OS X v10.8 Troubleshooting Sample Questions:

1. A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

A) a Windows application
B) anIOSapplication
C) a PowerPC application
D) an app not purchased at the Mac App Store

2. Apple recommends the ________ volume format when setting up a Mac's hard disk for normal use.

A) Mac OS Extended (Journaled)
B) MS-NT File System
C) ExFat
D) Mac OS Extended

3. A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?

A) The application will continue to use the original preference file.
B) The application will present a warning that the preference file is missing when it launches.
C) The old preference files will be automatically deleted when the application launches.
D) A new default preference file will be created when the application launches.

4. How can a user delete a file named "junk document" from all previous Time Machine backups?

A) Select the Delete all Backups of "junk document" from the Action menu in the Time Machine Finder window.
B) Open Time Machine preferences and remove the file "junk document" from the backup list.
C) Delete "junk document" in the Time Machine Finder window for the most recent backup.
D) Select the Delete all Backups of "junk document" from the File menu in any standard Finder window.

5. If a customer's system has the minimum RAM necessary to use OS X Lion (2 GB), he will have enough RAM to install OS X Mountain Lion. True or False

A) False
B) True

Solutions: