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Appian Certified Analyst Sample Questions:

1. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

A) Integrate with a natural language processing system to categorize the user's needs and route accordingly
B) Use the find functions to search for certain keywords in the text body and route accordingly
C) Integrate with a translation service to route accordingly
D) Build in a review task for a user to evaluate and route accordingly

2. What are the two best uses for a "Staging" or "Parallel to Prod" environment (separate from Dev, Test, and Prod environments)?

A) Practicing complex production deployments
B) Testing a new release for compatibility with existing Production code/settings
C) Unit testing development stories
D) Sprint acceptance testing

3. You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?

A) Product Owner
B) Scrum Master
C) Appian Analyst
D) Sponsor

4. An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

A) Using a decision table
B) Using a natural language connected system
C) Using a SAIL form
D) Using an image analysis connected system

5. Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?

A) Events
B) Gateways
C) Activities
D) Flows

Solutions: