The passing mark for the AP-226 exam is 66%, and the official registration fee is $150 USD. One practical note: the fee buys a single attempt — a retake is charged in full again. Protect that spend by rehearsing first: drill 209 practice questions at PassTorrent under timed conditions until your scores clear the passing mark with margin, then book.

The AP-226 exam — officially the Contact Center Accredited Professional — is Salesforce's certification test for professionals working with its technologies, and passing it earns the Accredited Professional Certification certification at the Professional level. Because it is vendor-issued and skills-based, employers can compare candidates on it directly — that is what keeps it valuable. It also connects naturally to Salesforce Accredited Professional Exams Certification.

Yes — PassTorrent publishes a free PDF demo of the AP-226 practice questions, printable if you prefer paper, so you can evaluate the content and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.

The Salesforce Contact Center Accredited Professional syllabus spans 4 domains, led by Implement (41%), Deploy (10%), and Discovery (20%). The complete weighted outline is in the syllabus section above — it is the map your preparation should follow.

Recommended experience with Salesforce Service Cloud, Contact Center solutions, Digital Engagement, Omni-Channel, and related Salesforce technologies.

Vendor criteria do change, so before scheduling, verify the latest requirements on the official Salesforce exam page.

Delivery first: download immediately after payment, with an email copy arriving within one minute. If 2 hours pass with no email, check spam and contact our support team. There is no limit on how many computers you can install the software on.

If you take the AP-226 exam within 60 days of purchase and do not pass, the PassTorrent money back guarantee applies: file within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and the claim is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you would rather keep preparing, exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

You will face 60 questions within 75 minutes on the AP-226 exam. That ratio makes time management a scored skill, and it is best trained offline where you cannot be distracted: run timed mocks in the PassTorrent Windows engine or app, and let the pacing rhythm settle in before exam day.