Salesforce Strategy-Designer : Salesforce Certified Strategy Designer

Strategy-Designer real exams

Exam Code: Strategy-Designer

Exam Name: Salesforce Certified Strategy Designer

Updated: Jul 29, 2026

Q & A: 230 Questions and Answers

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Salesforce Strategy-Designer Exam Syllabus Topics:

SectionObjectives
Topic 1: Strategy Foundations- Role of a strategy designer in Salesforce ecosystem
- Understanding business context and customer strategy
Topic 2: Measurement and Iteration- Defining success metrics and KPIs
- Iterative design improvement cycles
Topic 3: Ideation and Prototyping- Rapid prototyping and validation approaches
- Design thinking principles
Topic 4: Experience Design and Journey Mapping- Customer journey mapping techniques
- Service and experience blueprinting
Topic 5: Research and Insights- Customer insights and data interpretation
- Qualitative and quantitative research methods
Topic 6: Stakeholder Alignment and Communication- Communicating strategy and design outcomes
- Facilitating cross-functional collaboration

Salesforce Certified Strategy Designer Sample Questions:

1. Up to how many Dashboard Components can have the same underlying Report in a single Dashboard?

A) Less than 20 but more than 10.
B) Only 1.
C) Up to 10
D) Multiple


2. Salesforce to Salesforce makes it easy for businesses using Salesforce to share records and get updated data on shared records.

A) FALSE
B) TRUE


3. While using Salesforce to Salesforce can the sharing of a child record be regulated from the parent record?

A) No
B) Yes


4. The following question is an example of which of these phases in the process of Strategy Research? "How might we make customers feel excited instead of frustrated during the waiting period for the delivery of our monthly magazine?"

A) Idea Generation
B) Challenge Framing
C) Craft of Key insights
D) Project Research


5. Customer Support reps should be brought into brainstorming sessions during the Idea Generation phase because they have extensive customer/user knowledge.

A) FALSE
B) TRUE


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: B

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