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Exam Code: 132-S-816
Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
Updated: Aug 24, 2026
Q & A: 95 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: User and Telephony Configuration | - Extension and User Administration
|
| Topic 2: Installation and Initial Configuration | - System Installation
|
| Topic 3: Networking and Integration | - Connectivity
|
| Topic 4: IP Office Solution Architecture | - IP Office Platform Overview
|
| Topic 5: Maintenance and Troubleshooting | - Support Operations
|
| Topic 6: Voice Messaging and Unified Communications | - Messaging Features
|
1. Which two statements are true about a customer-provided Avaya Messaging Application Server (MAS) for Modular Messaging for Microsoft Exchange that has Dialogic cards? (Choose two.)
A) Only Dialogic Analog CLAN is supported.
B) You use the MAS software media for Dialogic Drivers.
C) You must set the jumpers and switches as required.
D) The latest drivers are downloaded from the Dialogic website.
2. A customer asks for details of the number of outgoing calls made by the Modular Messaging (MM) system last week. How would you find this information?
A) Use the Reporting tool and select Port Statistics.
B) Check the Outgoing call records in Port Monitor.
C) Look at the Windows Application Event log event 1531 "Daily Summary of Modular Messaging Software Statistics."
D) Use the Operational History viewer and look for the outgoing call count.
3. Which two statements are true about configuring port boards? (Choose two.)
A) Before administering the port boards, you must download the drivers from www.dialogic.com.
B) Before you can configure the port boards, you must first start them by clicking on the green button.
C) If a suitable TSF file cannot be found for your PBX, you need to build an appropriate tone file using PBXpert.
D) The Dialogic Configuration Manager (DCM) can be found by going to Start>Programs>Dialogic System Software>Dialog Configuration Manager-DCM.
4. A test connection to an Aria Analog system fails.
Which two are possible reasons for the failure? (Choose two.)
A) Analog channels were not assigned with the acr service.
B) The Mailbox ID length administered on Message Networking does NOT match the mailbox length on the remote Aria Analog system.
C) The Octel Analog Serial Number administered on Message Networking does NOT match the one on the remote Aria Analog system.
D) No PBX extension was assigned to analog channels on Message Networking.
5. In the Windows Application Event Log you see 1780 events indicating that ports require maintenance.
What would an entry like this indicate?
A) The ports have been disabled in Port Monitor.
B) An incoming call has failed on this port.
C) The Dialogic driver service has been restarted.
D) The ports have been idle for 16 hours.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: C,D | Question # 4 Answer: A,C | Question # 5 Answer: D |
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