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SAP C_PXSUP_90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

Question 1

In the Service Desk, where can you search for SAP Notes?

A. Via transaction SNOTE
B. Via the Tab SAP Notes in the message
C. Via transaction SNOTE_SEARCH
D. Via transaction SAP_NOTE

Question 2

Which of the following are ways to create a message for a customer in SAP Solution Manager Service Desk during message processing? (Choose two)

A. The message processor has to call SE80.
B. Call transaction CRMD_ORDER.
C. Only a customer can create a message.
D. Within the transaction for message processing.

Question 3

What is the ABAP Dictionary used for? (Choose two)

A. To maintain documentation (for example, documentation on customizing activities or the application help of a transaction).
B. To maintain Services for programs and screens, for example, F1-help, search help (F4), Lock object (enqueues)
C. To define database objects, for example, tables and views on the Database.
D. To maintain ABAP programs.

Question 4

Which of the following are events of a report program? (Choose two)

A. AT LINE-SELECTION
B. AT TITLE-PAGE-OUTPUT
C. PARAMETERS
D. INITIALIZATION

Question 5

How can you use your customer's system data for an SAP Note Search? (Choose three)

A. Select the customer's software components in the 'Validity' section of the Note Search.
B. Select the customer's product version in the 'Validity' section of the Note Search.
C. Add the customer's system ID to the search terms.
D. Copy and paste the configuration information into the 'Validity' section of the Note Search.

Solutions: