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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following complete the sentence; Smarter Commerce Offerings

A) can be deployed together, or independently, based on business need
B) must be deployed in conjunction with each other for maximum benefit
C) may not be deployed in conjunction with existing ERP systems
D) must be deployed in a prescribed order, based on technical requirements

2. What can service scheduling include?

A) All of the above.
B) Credit
C) Service
D) Delivery

3. Which one of these analytic capabilities is NOT part of the 'Service' offerings?

A) Purchase analytics.
B) Fulfillment analytics.
C) Customer analytics.
D) Service analytics.

4. What are Smarter Commerce 'Sell' Offerings focused on?

A) Optimize the customer experience, regardless of touchpoint, or mode of access.
B) Up-sell potential via outbound calling centers and automated dialers.
C) Driving the customer to the preferred enterprise sales channel.
D) Integrating the supply chain in order to support the selling process.

5. Which one of these is an example of analytics supporting the Smarter Commerce 'Buy' offerings?

A) Linear regression.
B) Market basket analysis.
C) Social analytics.
D) Customer behavioral segmentation.

Solutions: