BlackBerry 10 Support Specialist : BCP-240

BCP-240 real exams

Exam Code: BCP-240

Exam Name: BlackBerry 10 Support Specialist

Updated: Aug 28, 2026

Q & A: 100 Questions and Answers

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BlackBerry BCP-240 Exam Syllabus Topics:

SectionObjectives
Messaging and Communication Services- Messaging troubleshooting
- BlackBerry Hub configuration
- Email setup and synchronization
BlackBerry 10 Architecture and Platform Overview- BlackBerry 10 OS fundamentals
- Device hardware and software components
- Security model overview
Security and Troubleshooting- Application permissions and sandboxing
- Common device and service issues resolution
- Device encryption and security features
BlackBerry Enterprise Service (BES10) Integration- Policy and compliance management
- Device enrollment and management
- BES10 architecture and components
Device Setup and Configuration- Network and connectivity configuration
- User profile and account configuration
- Initial device activation and setup

BlackBerry 10 Support Specialist Sample Questions:

Question 1

It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A. cellular networks.
B. encrypted hard drives.
C. the Internet.
D. Enterprise Wi-Fi or VPN Networks.


Question 2

Where are notifications that an application has finished downloading from BlackBerry World enabled?

A. BlackBerry World > Settings > Notifications > Download Notifications
B. BlackBerry World > Settings > General Settings > Download Notifications
C. Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
D. Settings > Notifications > BlackBerry World > Download Notifications


Question 3

What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A. Inbox and sent items folder
B. Inbox and its subfolders
C. Inbox and the first 10 sub-folders
D. Inbox


Question 4

If the owner wishes to continue without signing into or creating a BlackBerry ID when first using a BlackBerry smartphone, what limitations or actions will be encountered?

A. The out of box experience can be completed, but access to BlackBerry apps and services such as downloading applications from BlackBerry App World and setting up BlackBerry Messenger (BBM) will not be available until a BlackBerry ID is associated to the BlackBerry smartphone.
B. The out of box experience will complete and access to BlackBerry services will be blocked until a security wipe is performed and a BlackBerry ID is associated to the smartphone during the subsequent out of box experience.
C. The out of box experience will not complete and the BlackBerry smartphone will remain on the BlackBerry ID screen and persist through device restarts as a valid ID is required to use the BlackBerry smartphone.
D. The BlackBerry smartphone will restart and present the out of box experience from the initial Welcome to BlackBerry screen if an attempt is made to bypass the screen by swiping left.


Question 5

Which password will be required when logging into BlackBerry World for the first time?

A. BlackBerry ID Password
B. Perimeter Password
C. Corporate Password
D. Device Password


Solutions:

Question 1
Answer: D
Question 2
Answer: B
Question 3
Answer: A
Question 4
Answer: A
Question 5
Answer: A

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