SAP Certified Application Associate - SAP Sales Cloud 1811 : C_C4C12_1811

C_C4C12_1811 real exams

Exam Code: C_C4C12_1811

Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811

Updated: Jul 31, 2026

Q & A: 106 Questions and Answers

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SAP C_C4C12_1811 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: User Management8%–12%- Organizational structure
- Role and access management
- Business user setup
Topic 2: Territory Management<8%- Realignment rules
- Territory definition and assignment
Topic 3: Notification and Approval Processes<8%- Approval process setup
- Workflow rules
Topic 4: Implementation Basics<8%- Project lifecycle overview
- System scoping and fine-tuning
Topic 5: Sales Planning and Forecasting<8%- Forecast categories
- Planning hierarchy setup
Topic 6: Account and Contact Management<8%- Relationship management
- Master data maintenance
Topic 7: Data Migration<8%- Migration templates and tools
- Import/export procedures
Topic 8: Reporting and Analytics8%–12%- Data sources and key figures
- Standard reports and dashboards
- Custom report creation
Topic 9: Personalization and Extensibility<8%- Mashups and embedded components
- Extension fields
Topic 10: Product and Pricing8%–12%- Product master data
- Price lists and discount determination
- Pricing configuration
Topic 11: Lead and Opportunity Management8%–12%- Sales methodology configuration
- Opportunity lifecycle and forecasting
- Lead qualification and conversion
Topic 12: Integration8%–12%- Integration with SAP ERP / CRM
- Web services and APIs
- Middleware and communication arrangements
Topic 13: Fine Tuning<8%- Business configuration activities
- Adaptation tools
Topic 14: Visit Planning and Execution<8%- Activity planning
- Mobile and offline features
Topic 15: Quotation and Sales Order Management8%–12%- Sales order integration
- Quote creation and processing
- Document flow and status management

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. On which of the following dimensions can you define a sales target plan? (2 correct answers)

A) Account Hierarchy
B) Product Category
C) Service Category
D) Sales Unit


2. Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)

A) Warranty
B) Contract
C) Service Level Agreements
D) Service Entitlements


3. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?

A) Port Type Package
B) Port Binding
C) Description
D) Category


4. Leads can be:

A) Converted into an Account
B) Converted into a Quote
C) Converted into an Opportunity
D) Converted into a Service Ticket


5. How can you give a business user access to a work center view? (2 correct answers)

A) Copy the access rights from a business user who already has access to the work center view
B) Assign the business user to the territory structure
C) Use business scoping to activate the work center containing the view
D) Create a business role that has access to the work center view and assign it to the business user


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: A,D
Question # 3
Answer: B
Question # 4
Answer: A,C
Question # 5
Answer: A,C

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