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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. Which print cartridge recycling option does HP offer?

A) In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.
B) HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.
C) HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.
D) In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.

2. A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

A) Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
B) Almost 90% of remanufactured cartridges end up in a landfill.
C) Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.
D) Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.

3. What are three technology Innovations of HP Jetlntelligence? (Select three.)

A) ColorLok
B) Auto-Seal Removal
C) Pigment-based Ink
D) Print Gauge
E) instant ink
F) Page Maximlzer

4. How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

A) Original HP cartridges produce prints that are 33% more smear-proof.
B) Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.
C) Original HP cartridges yield more than twice the number of customer-ready prints.
D) Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

Solutions: