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HP HP2-B110 Exam Syllabus Topics:

HP Selling HP Imaging and Printing Supplies Sample Questions:

Question 1

Which customer is ideally suited to the HP Win-Back program? (Select two.)

A. Switchers
B. HP loyal customers
C. HP EB customers
D. Home users
E. Channel partners
F. Lost customers

Question 2

How can you find out if the HP Planet Partner program is available in your local area?

A. The HP Planet Partner is automatically included with every printer and only needs the HP PP driver to install.
B. You can consult the HP Planet Partner program website.
C. The HP Planet Partner is available in every country around the world.
D. You can consult the HP Planet Partner section in SmartRecycle.

Question 3

What is the key driver for supplies sales?

A. End of life
B. Need
C. Response to the competition
D. Price drop

Question 4

What is meant by a "Clone Cartridge"?

A. A newly manufactured cartridge that is not manufactured by HP or with any HP parts or ink/toner, but still designed to work in an HP printer
B. A one-to-one copy of an HP cartridge that comes in HP packaging
C. A non-HP cartridge that comes in a packing intended to mislead the customer to believe it is an HP original
D. High quality remanufactured cartridge that comes with HP Original toner or ink

Question 5

Which feature can you find on HP security labels?

A. RFID features to scan large batches at a time
B. Quick Response (QR) code
C. Invisible ink to add another layer of security
D. OK and Tick that move in opposite direction when the box is tilted front to back

Solutions: