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Salesforce Process Automation Accredited Professional Sample Questions:

1. Universal Containers requested a custom field on the Account to be created to display the number of open Cases related to it. How should an admin meet this requirement?

A) Use a flow to populate the custom field value.
B) Use Process Builder to populate the custom field value.
C) Use Scheduled Apex to populate the custom field value.
D) Create a roll-up summary field.

2. If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteri a. What is the recommended solution for this scenario?

A) Create two Workflow Rules
B) Create one Process using the Process Builder
C) Define two Processes using the Process Builder
D) Create one Workflow Rule with two Workflow Actions

3. A Salesforce Administrator would like to build a process to ask customers ten different questions when on a call with marketing users. The questions are based on the country and account language preference if the prospect is already a customer. How could the Administrator meet this requirement?

A) Create a custom object for Questions and another object for Answers, then use LWC to display questions dynamically.
B) Write Apex code to show the questions automatically.
C) Create a Flow to display questions based on country and language.
D) Create a Process Builder to display questions based on country and language.

4. Which are the three Flow best practices?

A) Control when users can navigate backwards.
B) Provide an error handler.
C) Set up a Flow Optimizer.
D) Configure inactive Flows in Production.
E) Never hard-code Salesforce IDs.

5. Once a flow is activated, what are the two requirements for any user to run the flow?

A) Access to all the records referenced inside the flow and all the referenced fields in those records.
B) Access to all the records referenced inside the flow.
C) The "Flow User" field enabled on their user detail page.
D) The "Run Flows" user permission.

Solutions: